Shipping policy
Welcome to Smart Summer! We are committed to delivering your order safely and on time. Please read our shipping guidelines below:
1. Shipping Charges
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We offer 100% Free Shipping on all orders across India.
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There are no hidden fees or extra handling charges, whether you choose Online Payment or Cash on Delivery (COD).
2. Order Processing & Dispatch Time
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All orders are verified and processed within 1-2 business days.
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For Cash on Delivery (COD) orders, our team will reach out to you via WhatsApp or Call for a quick confirmation before dispatching.
3. Delivery Timeline
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Once dispatched, your order will reach your doorstep within 4 to 7 business days, depending on your location.
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Deliveries to remote areas or North-East states may occasionally take an additional 2-3 days.
4. Order Tracking
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As soon as your order is shipped, we will send you a tracking link via SMS or Email. You can track your package's journey in real-time.
5. Damaged Shipments
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If you receive a package that is visibly damaged or opened from the outside, please take a clear video/photo while unboxing it and contact us immediately at smartsummer.help@gmail.com. We will arrange a free replacement for you.
If you have any questions regarding your delivery, please feel free to email us at smartsummer.help@gmail.com.